FAQs
About American Stitch
We are open Monday-Friday from 9am-5pm, with the exception of holidays. We are also closed for lunch from 12-12:30.
Follow us on Instagram & Facebook! Our user is @AmericanStitchLV on both.
Contact Please contact us via email at orders@americanstitchlv.com or over the phone at (702) 233-8567.
We are your one-stop shop for screen printing, embroidery, promotional products, and large & small format printing! View a full list of services here.
Products & Sizing
We offer nearly any brand of clothing that you can think of! We most commonly utilize www.sanmar.com and www.ssactivewear.com to order goods, however we have access to many other sources. If you have a specific brand or style in mind, please contact us.
We are happy to order sample blank shirts and other clothing if requested. Please contact your representative if you would like to order a sample or two. Fees may apply depending on order size.
Absolutely! Not to toot our own horn, but we know a ton about clothing and we are happy to help you decide what style, brand, material, or fit is best for your project. Simply contact us with any questions and our experienced team can point you in the right direction.
Ordering
We certainly do! Please bring in a quote or invoice and we will match or beat the price on the exact same item with the exact same design. Please note, the quantity must remain the same or higher in order to price match. If you provide a quote for 100 shirts, we will be unable to match the price on 20 shirts since the quantity is smaller, for example. Please contact us with any questions.
Absolutely! You are welcome to bring in any items that you are looking to screen print or embroider. Please note that we may not be able to screen print or embroider on certain items depending on shape, material, etc. We suggest bringing in the item(s) so we may verify if we are able to complete your job.
Each quote is valid for 30 days. For more information, view the bottom of your invoice.
In order to screen print, we require a minimum of 24 pieces. For more information, please view our screen printing page.
There is no minimum order for embroidery! As long as we have a digitized logo saved on file, we are able to complete one piece orders and thousand piece orders alike! For more information, visit our embroidery page.
Yes, we absolutely can using vinyl! The cost of this is dependent on the size, colors, and location of the design.
When requesting a quote, please provide as much information as possible, including: budget, necessary completion date, quantity of items, and artwork needs. For screen printing orders, we would need to know how many colors and locations your project requires. For embroidery, we would need to know what you are looking to embroider, if we have your logo digitized, and where you are wanting to embroider on the item. Please attach any artwork you may have, vector files are preferred. If we will be ordering the items for you, please let us know the style number and exact color of each item.
Once your quote and artwork are completed, we will send you an email with the project’s invoice attached. In the top left-hand corner, there will be a button to approve the quote and/or artwork. By signing your name, you are confirming that all information is accurate and the project is ready to go through production. Once this is confirmed, American Stitch is not accountable for any misprints or misspellings. Please refer to the Terms & Conditions at the bottom of your quote for more information.
We will send you an email with a link to see your quote. In the top left-hand corner, there will be a green payment button which you can use to pay online. If you prefer, please visit the store to pay with a card or cash.
Yes, in most cases you will receive a proof of your project to approve. Please contact your American Stitch representative or orders@amerianstitchlv.com with any questions.
For each and every screen printing order, we have to determine how many ink colors the design has. Ink colors simply means how many different colors go into your design. Each design has an under base coating of white in order to make the design pop on the clothing item. For example, if your design is red and blue, you would have a 3 color design: white under base, red, and blue.
Digitizing is the process of recreating your logo or image in a file that the embroidery machine can understand. This is necessary to do for a one-time fee to embroider any item with your logo!
Vector artwork is the original file from the artist that created the image. It is usually an Adobe Illustrator file (.ai). By providing the vector artwork for your project, you are ensuring an exact match in design! If the vector artwork is not available, our graphic artist can recreate the image for a small artwork fee. We cannot guarantee an exact match in image or font with recreating, but we will do our very best!
Unfortunately, we cannot as our embroidery machines don’t do that. We can make patches for you, however!
Delivery & Shipping
Our average turn-around time for screen printing and embroidery is 7-10 business days, but we will always aim to get your project completed as soon as possible. For any promotional products or large and small printing, the turn-around times may lengthen depending on circumstance.
If you need your project to be completed ASAP, we will try our very best to accommodate! Generally, there is a rush fee starting at $25 for rush orders and they can be completed within 3-5 business days on average, contingent on the order. Unfortunately, we do not have the ability to provide same-day or next-day turn-around.
We will notify you via email once your order is completed and ready for pick-up. We are located at 4505 W Hacienda Ave Suite W, Las Vegas, NV 89118 and we are open Monday-Friday from 9am-5pm.
On occasion we are able to deliver orders for a small fee depending on the delivery location.
If you would prefer for your orders to be shipped, please let us know! There will be a separate shipping charge added to your invoice once the project is completed.
Pricing
The cost of screen printing depends on a few elements such as quantity, number of ink colors, and number of locations on each item. For more information, visit our Screen Printing page!
Generally speaking, any given item is $9.50 per location. However, The price for embroidery depends on location, material of item, or quantity. Please visit our Embroidery page for more information.
This depends on what you are looking to order! Please view our Promotional Products for more information on what products we offer and their prices.
Our graphic artist is amazing and will assist you with whatever you need to make your project a success! Generally, artwork fees begin at $35 and include up to 2 edits. If further work is needed, a fee of $70/hour may apply. Your representative can answer any questions you may have in regards to artwork fees.
In order to embroider your logo on any products, the logo must first be digitized. The cost to digitize a logo is $45. The good news is that once we have your logo on file, we keep it forever (okay, maybe not forever…but we will save it!) for any future projects you may need. This is a one-time fee per logo. If you are embroidering a simple name or phrase, there is no cost to digitize as long as we have your desired font on file.
Returns
If something is not quite right with your order, we will do our best to correct the issue. Please refer to our return policy for any returns or exchanges, and contact our team with any issues.
Fundraising and Group Orders
Absolutely! We are all about helping the community here at American Stitch. Simply let us know what cause you are supporting, and we will work with you to develop a shirt or other item to sell using a custom landing page for your fundraiser. Once the fundraiser ends, we will process the order, ship out each order, and cut you a check. How cool is that?!
One of the biggest hassles of putting together a shirt order for a large group is gathering the sizes and funds before ordering. Well, we have solved the problem with group orders: the merch store. We can create a custom store just for your group where each member can order their individual sizes and pay! You select the end date and design(s), and we will provide you with a link to send out to the group. Once the end date comes, we will process the orders and ship them out by order or all together. Multiple products and fundraising are available as well!